Our No Quibble Guarantee

If, after receiving your tag(s) you don’t agree they are as nice, or nicer, than any Pet ID Tag you have ever seen, you are welcome to return it/them for a complete “no quibble” refund.  You cannot loose ordering from us.

What we GUARANTEE:

We guarantee your satisfaction with the quality of any tag you purchase from us.
We guarantee our plastic tags will not break for at least two years from the purchase date; many customers who order our plastic tags tell me they have lasted the life of their pet.   We cannot guarantee our plastic tags to be “chew” proof, no plastic tag can stand up to a dog chewing on them.
We guarantee our CollarTags™ will remain “functional” for the life of your pet.  We will replace any CollarTag™ free of charge that becomes unreadable.
Note that tags replaced free of charge under the terms of our warranties will have the same information engraved on them as was engraved on the original tag, i.e., tag information changes are not allowed.

What we do NOT guarantee:

We do not guarantee tags or collars against loss.
We do not guarantee the instructions you send us to be correct. When you place your order, please carefully double-check that you are ordering the correct type of tag, size, and that all of the text (phone number, etc) is correct. If the order was placed incorrectly, please place an order for another tag to obtain a corrected replacement.
We do not guarantee collars we sell against wearing out: Dogs are very hard on their “things.” We offer collars as a convenience to our customers, and we have endeavored to find the best collars available. We cannot guarantee the collars we sell against anything, they will not last indefinitely. Eventually, the collar you purchase from us (or anyone else) may wear out and a new collar will need to be purchased.
However, we DO guarantee that any CollarTag™ will not wear out or fall off of the correct-width collar. Remember that a CollarTag™ can be moved to a new collar whenever your pet’s current collar does end up needing to be replaced.

“Quality product!  These tags hold up to all the abuse my active dogs dish out and stay looking awesome.”  Carla M. via a Trustpilot Review