SATISFACTION GUARANTEED or your money back: If you don’t agree the Pet ID Tag you receive from us is as nice, or nicer, than any Pet ID Tag you have ever seen we will refund your purchase price and you can keep the tag(s). You can’t lose ordering from us.
What we GUARANTEE:
- We guarantee your satisfaction with the quality of any tag you purchase from us.
- We UNCONDITIONALLY GUARANTEE our CollarTags™ will remain “functional” for the life of the pet the tag is purchased for. We will replace any CollarTag™ free of charge that falls of the pet’s collar or becomes unreadable.
- We guarantee our E-Z Read Plastic ID Tags not break for at least two years from the purchase date; many customers who order our plastic tags tell us they lasted the life of their pet.
- Note that tags replaced free of charge under the terms of our warranties will have the same information engraved on them as was engraved on the original tag, i.e., tag information changes are not allowed.
What we do NOT guarantee:
- We cannot guarantee the instructions you send us to be correct. When you place your order, please carefully double-check that you are ordering the correct type of tag, size, and that all of the text (phone number, etc) is correct. If the order was placed incorrectly, please place an order for another tag to obtain a corrected replacement. Personalized items cannot be exchanged, we cannot take a tag back with your information on it and sell it to someone else, nor would you want us to even if we could…
- We do not guarantee our traditional hanging tags to last indefinitely, all things subjected to friction will wear out in time there is no avoiding it. We do not guarantee our plastic tags to be “chew” proof, no plastic tag will stand up to a dog chewing on it. We do not guarantee our tags or collars against loss.
- We do not guarantee collars we sell against wearing out: Dogs are very hard on their “things.” We offer collars as a convenience to our customers, and we have endeavored to find the best collars available.
- It cannot be overstated: We do UNCONDITIOINALLY GUARANTEE our CollarTags™ to last the life of the pet the tag is purchased for. Any CollarTag™ that falls off the pet’s collar, or become truly unreadable, will be replaced free of charge.
“Quality product! These tags hold up to all the abuse my active dogs dish out and stay looking awesome.” Carla M. via a Trustpilot Review
